Tech It Home LLC (“we,” “our,” or “us”) operates the website techtihome.net and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect personal data to provide our services effectively. The types of information we may collect include:
- Personal Information: Name, email address, phone number, billing address, and company details.
- Technical Data: IP address, browser type, device type, and website usage data.
- Cookies and Tracking Technologies: We use cookies and analytics tools to improve user experience.
How We Collect Your Information
We collect data through:
- Direct Interactions: When you fill out forms, request services, or contact us.
- Automated Technologies: Cookies, log files, and analytics tools.
- Third-Party Sources: If you engage with our services through external partners.
How We Use Your Information
We use collected information for:
- Providing and managing our remote services.
- Processing transactions and customer support.
- Sending marketing communications (with your consent).
- Improving website performance and security.
Legal Basis for Processing (GDPR Compliance)
We process personal data under these legal bases:
- Consent: You provide clear consent for us to process your data.
- Contractual Obligation: We need data to fulfill our service agreements.
- Legitimate Interest: We process data to improve our services and marketing.
SMS Consent Collection
We collect explicit consent before sending SMS notifications. You may opt-in via web forms, customer agreements, or direct requests. You can withdraw consent at any time by contacting us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing a telephone number and submitting this form, you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.
Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share it with:
- Service Providers: Payment processors, analytics tools, and IT support services.
- Legal Authorities: If required by law.
- Business Transfers: In case of mergers or acquisitions.
Data Retention
We retain personal data only as long as necessary for business and legal obligations. Once no longer needed, data is securely deleted.
Your Rights (GDPR and CCPA Compliance)
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request erasure of your data.
- Objection: Object to certain data processing.
- Data Portability: Request a transfer of your data.
To exercise your rights, contact us at techithomellc@gmail.com.
Security Measures
We implement technical and organizational security measures to protect data from unauthorized access, alteration, or loss.
Links to External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Updates to This Policy
We may update this Privacy Policy periodically. Changes take effect immediately upon posting on our website.
Contact Information
For privacy concerns or questions, contact us at:
Tech It Home LLC
Address: 729 Fallbrook Ave, West Hills, CA 91364
Email: techithomellc@gmail.com
Website: techtihome.net